Joan Zerkovich is Senior VP of Operations at the American Association of Insurance Services (AAIS), the only national nonprofit advisory organization dedicated to the success of its Member insurance carriers. She oversees daily operations for all product development and delivery, data management, regulatory compliance, and information technology at the organization. She is also the Executive Sponsor for the open Insurance Data Link, openIDL, the AAIS blockchain platform aimed at improving regulatory reporting and information sharing across the entire insurance ecosystem. Joan enjoys the challenge of modernizing the 80-year old AAIS organization so that it can continue to add value for its Members, and the insurance industry as a whole, well into the future.